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Rosetta Stone® Language Learning, CD-ROM FAQ


What does the Rosetta Stone Language Learning product include?

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  • Language Learning, CD-ROM installation is for two computers. This provides access to Rosetta Stone® core learning platform, Rosetta Course®, for up to 10 learners in your household.
  • 3 months of online services per product purchased for one learner. online services include:
    • Live online Tutoring sessions, allowing you to practice and reinforce language learned with native-speaking coaches and other learners at your level.
    • Access to Rosetta Stone® online community (Games and Stories) and games to help move you towards real-world proficiency.
    • TOTALe Companion, Rosetta Course®, an Rosetta Studio® HD to practice vocabulary, pronunciation, and speaking on the go for your iPod Touch® , iPhone® (3G or higher), or Android™ devices.
    • Rosetta COURSe® to enable you to access your Rosetta Course (not including writing or milestone activites) on your iPad ® device
    • The option to purchase additional online services for additional learners (13 years of age and older) at any time.
  • Proactive support from Success Agents who provide encouragement and tailored learning plans to help you stay on track.


Can the program be installed and activated on more than one computer?
Our program can be installed and activated on two computers within your household. The  product will provide access to Rosetta Stone® core learning platform, Rosetta Course, for all learners on each license (5 learners per computer, which is up to 10 learners in your household). For more information, please refer to our Version 4 End User License Agreement .


When I make progress on my first computer, will I be able to use my second computer with Rosetta Stone installed on it to continue my progress?
Yes. If you log into your other computer with the same online account you will be able to continue your progress.


What happens when I activate Rosetta Stone?
The program requires a unique Activation ID to “unlock” the full product. You may find your Activation ID on the outside sleeve of the box, inside the front flap. After activation, you’ll have full access to all the lessons in Rosetta Course. You can activate the program on two computers, and up to five different learners on each computer can use Rosetta Course®.


What’s the difference between activation and claiming online rights?
Activation “unlocks” full use of Rosetta Course, but it’s the online rights that allow access to all your free trial to our online subscription including, Rosetta Studio for sessions with tutors who are native speakers as well as Rosetta World for stories, games, and other activities. You have 6 months from your date of purchase to redeem your online rights, after this time if you haven’t accepted your online rights, they will expire and you will not be able to access the online services.

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How do I use the online services included with my product?
After purchasing the program, the first learner to accept the online rights after account setup will have access to Rosetta World and Studio for the duration of time that came with your product. That particular learner can access these online services from any browser for as long as the online rights remain valid. While up to five learners can access Rosetta Course on each computer, learners are prohibited from sharing login information for online services with other learners. Online rights for additional learners may be purchased through My Account.


Can I access my online components on both computers?
Yes! When you create the first user account and claim your online rights on your first computer, you will need to create your learner account on the second computer using the same information (e-mail address and password) that was used on your first computer. This is case sensitive , so make sure you use the exact same credentials when creating the user on the second computer. You cannot use your online components on both computers at the same time.

 




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